"Overall we enjoyed our 3 night half board break which included the car ferry crossing. The reception staff offered assistance with our luggage on arrival. Food was of a good standard and considering the amount of guests catered for, the staff were very efficient and polite. We made full use of the in-house swimming pool and sauna (well maintained)."
"Good points - good location, easy to find. Close to beach lift, town, train station, etc. Friendly, efficient and helpful staff. Excellent food. Crisp bed linen and fluffy towels. Comfortable (and fairly new) furniture in the public areas.
This is not an expensive hotel by any means and I felt we received good value for money. The price also included the ferry trip which at the time we travelling was £110. We are considering staying there again next year!"
September 2010
"We stayed at the Shanklin Hotel for 3 nights during June 2010. We had booked a special deal for bed and breakfast with free dinner. The ferry fare was also included for the total price of £384 which we thought was good value for a 3 star hotel. When we arrived the car park was quite full but you can also park on the street next to the hotel if you need to. The reception area is nice with comfy chairs and a really good piece of artwork made with nails. The staff were really friendly and helpful and we were asked if we needed help with our bags.
The bedroom was very clean and presented nicely. The room did get very warm in the night and we had to open the windows wide and leave the curtains open (there were blinds though) but we did manage to sleep fairly well until the seagulls woke us up.
The food was really good. Breakfast offered continental (including porridge), followed by full English Cooked or a choice of eggs or kippers and then toast. The dinner was a good standard with nice starters (choice of 3), a choice of mains including veggie and gluten free options and a nice selection of desserts which were quite traditional e.g trifle and cheesecake.
The sea front wasn't too far and there is a public lift to take you down from the cliff. We'd recommend walking into old Shanklin village and taking a look at the Chine (a gorge) which is lit up with coloured lights in the evening. It was quite spectacular. Other attractions we enjoyed were the Owl and Falconry Centre, the Needles and the Zoo in Sandown. Make sure you visit the Old Thatch Tea Shop in Shanklin and have a cream tea in the garden. It was lovely."
"There was a large group of us on a walking break. I had such a fab time (the good weather had much to do with it). My main praise was for the hardworking and polite catering staff. The food was superb. No complaints."
"This hotel was really lovely,I went with my partner and we weren't expecting anything flash but what it was a really clean and friendly hotel that tried their best to please. The food was really nice my partner did moan he didnt get enough but he is 6 foot 2 and could consume his own weight in food at 1 sitting. All in all a really clean and friendly hotel and a very pleasent holiday with very comfy beds and soft towels."
"This hotel is clean, comfortable, the staff are very friendly and helpful (even though the serving staff work flat out, nothing was too much). I stayed here with my partner (both of us are in our mid 30's) and my parents (both mid 60's) as part of a coach trip for Mothering Sunday. On arrival the staff knew what they were doing and within a short space of time we'd all been helped with our luggage and shown our rooms. The rooms were a good size and comfortable. Our particular room was in an extension to the front side of the main hotel and was smaller than the room my parents had but still of ample size. Due to the high location of the hotel most of the rooms seemed to have a pleasant view with a lot over looking the sea. The swimming pool was well maintained and clean. The location meant for easy access into the village for shopping and the path leading down to the beach and sea front was just over the road.I would not hesitate in recommending this as a suitable place to stay."
"Our room was spacious and the bathroom was clean and airy with clean towels provided daily if required. The food throughout the new year break could not have been better - well presented and plenty of choice. We all applauded the chef before we left no complaints at all. The entertainment throughout the break was also very good especially as we all love the 60s music. The staff were excellent too and always helpful and attentive - all the staff always had a smile on their faces not one single unhappy member - very rarely seen nowadays. Our luggage was taken to and from our room with no problems at all. We travelled on a coach tour to the hotel with about 30 people on the tour with 6 in our party and we all had a great time and would certainly recommend this hotel."